Getting started

Person holding a brochure titled 'Silver Assist Homecare' with an image of an elderly man with white hair, a beard, and glasses, smiling and talking to a woman.

STEP 1

Download our guide

Our care guide provides a whole host of information, answers questions and provides information about our service.

Click here to download

An elderly man with white hair and freckles, wearing a navy cardigan with red, gray, and white argyle pattern, talking on a landline phone in a room with wooden shelves and a water bottle in the background.

STEP 2

Book a phone call

Arrange a call back from our team at a time that suits your schedule, for you to ask your initial questions, find out more about us and discuss a home visit.

Click here to book a call

A woman stands at the door of her home and smiles as another woman, wearing glasses and a dark jacket, greets her outside. The house number is 38, and the text 'The Hollywoods' is on a sign next to the door.

STEP 3

Arrange a home visit

A chance to meet us, ask questions, find out more about what we do and see if we’re the right fit.

A nurse and an elderly man sitting on a bench, looking at each other and smiling, in a bright room with large windows.

STEP 4

Access funding and finalise paperwork

Our team can help you access funding to support some or all of your care requirements. We’ll plan your schedule and finalise paperwork - whether it’s a little every day, or a few times a week - we’ll work out when you need support, which we’ll review over time.

A caregiver smiling and talking to an elderly woman sitting on a couch in a living room, with a large window showing greenery outside.

STEP 5

A personal introduction

We’ll match you with the member of the team that is the best fit - you’ll meet them and get a chance to know them.

A young female caregiver in blue uniform smiling and talking with an elderly woman with white hair, glasses, and a patterned blouse, who is sitting comfortably and laughing.

STEP 6

You’re all set

We’ll check in with you to ensure everything is as you expect, review your schedule to ensure your getting all the support that your looking for and make changes if we need to.